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Grinnell-Newburg CSD

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Parent Portal: How Do I...?






Dear Parents and Guardians,

After transitioning into a new school year and a new student management system, we want to make sure you are accessing the Parent Portal and are comfortable maneuvering around in it.  The intention of this article is to address any questions you might have. 

First things first, please remember to save your username and password, as you will need this to access your portal.

If you've never accessed the portal, please review the following instructions for the initial setup of your account:

Here is the link to get into the parent portal: https://grinnell-k12.infinitecampus.org/campus/portal/grinnell.jsp.  
Once you've accessed the site, click on the orange Help button, and then when it asks if you have a key code, click "here" and then you can enter you GUID.  
After you enter your code, you will be prompted to create a username and password- please save this information, as you will need it every time you access the parent portal. 















Once in the portal, you will have access to all your information. 


On the left hand side of the page, you have a gray menu bar.  The menu allows you to handle your student's account.  It gives you the ability to check your student's grades, attendance, schedule, etc., as well as pay for your student's instructional fees or put money in their lunch account. 




The Calendar tab displays calender events for each school in which a student is enrolled. The calendar defaults to the current month but users are able to view previous months and future months by clicking the black arrow buttons on either side of the month and year.  All student assignments and attendance events (such as absences and tardies) also appear on the Family Calendar. The name of the student to whom the event or assignment relates will appear over the assignment or attendance icon, which is also a link to additional content.


The Course Schedule lists the student's classes in each period and term, along with the time and location the class meets. If a school uses a rotating day or alternating day schedule, the day the class meets will be listed. Parents can use this tool to find out the classes the student is taking along with the teacher's name and room number.


The Attendance tab of the Campus Portal allows parents to track student attendance using a variety of summary options and attendance views. The Attendance Tab can be accessed from the Student section of the navigation pane, after a specific student has been chosen from the Switch Student menu. This section provides a variety of summary and detail options for viewing attendance information. This section is updated in real time, as the teacher or attendance clerk enters daily or period attendance.  The attendance calendar at the top of the attendance screen provides color-coded absence and tardy information for the selected student. The current day is outlined in blue. Clicking the black arrow icons will allow the user to view previous and future months. All instructional days can be selected. Non-instructional days are grayed out and cannot be selected.


Every state mandates a series of vaccinations to be given to students over several academic years. In addition to vaccines and doses, the Portal will display vaccination compliance. This is required for a student to remain in school. If the student is not vaccinated, the school must have a waiver on file.  A student's health tab also shows the date of when the student last received a Sports Physical.


The Fees tab provides a list of all fees assigned to members of the family.  The Family Fees tab provides a list of all fees assigned to each member of the household. Fees can include things like a lab fee for a science course, a fee for a field trip or the cost of an athletic activity. Fees that are still owed and fees that have been paid appear in this list, followed by the ongoing balance for all fees. Fees can be filtered by a specific school year by selecting the All Years dropdown list. By leaving the option on All Years, a historical reference of all fees assigned, paid, voided, etc., can be reviewed and printed, if needed. Fees assigned to specific members of the household can also be reviewed and printed by selecting the All Members dropdown list and choosing a household member. When a specific member is selected from this list, only fees assigned to that person display. 


The Messages tab is selected by default. Its contents are divided into three sections: District Notices, School Notices and the Inbox. If a section contains no information it will be closed by default.  The Inbox displays student related messages ordered from newest to oldest.  Possible messages include missing assignment notices, failing grade notices, attendance notices, behavior notices, surveys and general information notices. Please be sure to check your inbox regularly. 

Household Information

This tab lists the household phone number and all current addresses of the household. Parents/guardians have the ability to review and request changes to household information that includes requesting a change to the household address(es) and a change to the household phone number.  When the district approves or denies a request, a message will be visible on the Portal in the Inbox section indicating the request has been processed.

Family Members

This tab lists demographic information for all household members. Here, parents can review each person's contact information and relationships between all household members.  Parents/guardians have the ability to review and request changes to Family Member data.


The Payments tool provides Portal users with the ability to pay fees/services or deposit food service money online using a major credit card, checking or savings account. This tool helps eliminate the need to send cash or checks with a student to school and provides parents a simple way to stay on top of school fees and services.

Food Service

The Food Service screen allows parents and students access to the following food service information:

  • Current account balances
  • Transactions (food item purchases, account deposits of cash, check and credit card, when enabled)
  • Account history (historical transaction records)
  • Account adjustments (debits/credits)

Contact Preferences

It is important for you to have up-to-date contact information that can be used by Campus Messenger to distribute timely information to parents. You should verify that contact information is correct and then indicate which types of messages should be directed to each phone or email address. Message types include Emergency, Attendance, Behavior, General Notification, Priority Notification and Teacher.  Before the contact preference checkboxes will display, you must have an email address entered and saved.

Notification Settings

The Notification Settings tool is at the bottom of the Portal index. Click the Settings link in the Notifications modal to access Settings. From here, you can opt out of receiving specific kinds of notifications and establish thresholds for those you do receive. For example, you can set thresholds to only receive notifications when a grade or score falls below the selected percentage or a lunch balance falls below the selected dollar amount.  Check each notification that you want to receive.  Un-checking the box will stop the notification.  A notification is deleted after 30 days. 

Please send any additional questions to amber.robson@grinnell-k12.org or brian.conway@grinnell-k12.org.